Our Policies

Website Policy & Terms of Use

Welcome to the Explore PH booking platform, operated by Kawit Marahuyo Incorporated, a digital partner of Southwest Tours (Boracay), Inc. These Website Policy and Terms of Use ("Terms") govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website, you signify your acceptance of these Terms. If you do not agree to these Terms, please do not use our website. We reserve the right to modify these Terms at any time, so please review them frequently.

2. Use of the Website

You agree to use this website only for lawful purposes, such as browsing our services, making legitimate booking inquiries, or availing of our airport transfer and tour services. You agree not to:

• Use the website in any way that breaches any applicable local, national, or international law or regulation (especially Philippines law).
• Engage in any fraudulent activity, including making speculative, false, or fraudulent reservations.
• Transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
• Reproduce, duplicate, copy, or re-sell any part of our website in contravention of the provisions of these Terms.

3. Services Offered

Our website provides a platform for booking airport transfers and other travel-related services primarily offered by Southwest Tours (Boracay), Inc. We may also feature services and activities from third-party providers, such as Klook. While we strive to ensure the accuracy of information, we act as an intermediary or agent for these services. The terms and conditions of the respective service providers will apply to your booking.

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Kawit Marahuyo Incorporated, Southwest Tours (Boracay), Inc., or our content suppliers and is protected by Philippines and international copyright laws. You may not systematically extract or re-utilize parts of the contents of the website without our express written consent.

5. Links to Third-Party Websites

Our website may contain links to websites operated by third parties (e.g., Klook). These links are provided for your convenience only. We do not control such websites and are not responsible for their content or practices. Inclusion of these links does not imply endorsement of the material on such websites.

6. Disclaimers and Limitation of Liability

The information and services on this website are provided "as is." While we endeavor to ensure the information is correct, we do not warrant its completeness or accuracy. We do not warrant that the website will remain available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Our liability to you in relation to any service purchased through our website is subject to the terms and conditions of the respective service provider and our Passenger Terms & Conditions (see Refund & Rebooking Policy).

In no event will Kawit Marahuyo Incorporated or Southwest Tours (Boracay), Inc. be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of this website or with the delay or inability to use this website.

7. Data Privacy & Security

We are committed to protecting your privacy. Information regarding how we collect, use, and protect your personal data is outlined in our Cookie Policy below and will be further detailed in a comprehensive Privacy Policy (to be linked here when available). We implement reasonable security measures to protect your information, but we cannot guarantee absolute security.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the Philippines.

Cookie Policy

This Cookie Policy explains how Explore PH (referred to as "we", "us", or "our") uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

1. What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences or login information.

2. How We Use Cookies

We use cookies for various purposes, including:

• Essential Cookies: These are necessary for the website to function properly. They enable basic functionalities like page navigation, secure login, and processing your bookings. Without these cookies, the services you have asked for cannot be provided.
• Performance and Analytics Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you encounter any errors. This data helps us improve the website's performance and your user experience. We may use third-party analytics services (like Google Analytics) for this purpose.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features. For example, they can remember your selected dates or passenger numbers for a booking inquiry.
• Third-Party Cookies: Our website may include functionalities provided by third parties, such as embedded Klook widgets for activity and hotel bookings. These third parties may set their own cookies to enable their services to function. We do not control the use of these cookies and you should refer to the relevant third party's cookie policy for more information.

3. Types of Cookies We Use

• Session Cookies: These are temporary cookies that expire once you close your browser.
• Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences for future visits.

4. Your Cookie Choices & How to Manage Cookies

When you first visit our website, you will see a cookie consent banner allowing you to accept or manage your cookie preferences for non-essential cookies. You can also control and manage cookies through your web browser settings. Most browsers allow you to:

• View what cookies you have and delete them on an individual basis.
• Block third-party cookies.
• Block cookies from particular sites.
• Block all cookies from being set.
• Delete all cookies when you close your browser.

Please note that if you choose to block or delete cookies, some features of our website, particularly booking functionalities, may not work correctly or your experience may be less personalized.

For more information on how to manage cookies, you can visit www.aboutcookies.org or www.allaboutcookies.org.

5. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we use cookies.